Guest Rental Policies

Smuggler’s Cove Condominium Policies, Rules & Regulations

Fees – Quoted rates are for up to four persons.  Five or six person occupancy is an additional $15 plus tax per person, per day.  A $300 refundable Security Deposit, $40 administrative fee, and $75 cleaning fee are included.   Rates are subject to change without notice.

Refund Policy - Cancellation must be made in writing and received 90 days prior to arrival. Cancellations made less than 90 days prior to arrival are subject to loss of payment unless we are able to rebook the unit for the same time period. A $100 administrative fee applies to cancellations made more than 90 days prior to arrival. Should you shorten your stay there will be no refund. You may wish to consider purchasing travel insurance in case an emergency situation alters your travel plans.

Check-In - Check-in is after 3:00 P.M. on date shown on confirmation.  Due to housekeeping schedules, we are unable to accommodate an early check-in.  The person listed on confirmation is required to register with the office upon arrival. For those arriving after office hours, you may pick up your key and parking permit from the “pick-up box” above the office. Hang the parking permit on the vehicle's rear view mirror and check in at the office the following morning. For your convenience, a starter supply of trash bags, toilet tissue, soap and paper towels are provided upon arrival. You are responsible for purchasing additional supplies for your use during your stay. Daily housekeeping service is not included with your reservation, but is available for an additional fee of $75 per clean, scheduled and paid in advance. Inspect unit upon check-in and report any damage immediately. Unreported damages to your unit will be deducted from your security/damage deposit.  Please notify the office immediately if you discover any item that needs the attention of our maintenance department.

Occupancy – Number of people in rental unit and on Smuggler’s Cove property at any time may not exceed total of paid guests without prior approval. Individuals under the age of 25 are not permitted unless accompanied and supervised by a parent or legal guardian. Damage to the property of Smuggler’s Cove, unit owner, or other guests, or disturbance to others by anyone in your party will cancel your right of occupancy, and you'll be asked to depart and payments forfeited.  Registered guest is liable for any damage in excess of payments forfeited.  “Quiet hours” between 10 P.M. – 7:00 A.M. must be honored to avoid disturbing other guests.

Rental Unit Assignment - Due to change of unit ownership, removal of units from the rental program, mechanical problems, and other conditions, A SPECIFIC UNIT IS NOT GUARANTEED. A specific unit will be assigned for your visit; however, in the event the status of the unit changes, we reserve the right to reassign you to another unit. Every effort will be made to provide for your needs.   Unit changes are not permitted after check-in.

Subleasing - No reservation may be assigned or subleased.  The person listed on the reservation confirmation must occupy the unit for the length of the stay and is responsible for all damages and disturbances. 

Check Out - Check out time is before 10:00 A.M. on date shown on confirmation.  Due to housekeeping schedules, we are unable to accommodate a late check out. Before you check out: (a) Launder excess towels and linens (those not used on the last night and day of departure).  (b) Remove all food, beverages, trash and personal belongings from unit.  There are dumpsters and recycle containers at both ends of the parking lot.  (c) Wash dishes and put away (do not leave dishes in dishwasher).  (d)  Return all furniture and items to original location.  Leave unit in a reasonably clean condition.  (e) Turn thermostat to 80 degrees, lock windows & front door.  (f)  Return keys to the office or, if office is closed, to the drop box above the office ($25 charge will be deducted from your deposit for each unreturned key).  Charges for damages not reported at check-in, extra cleaning, and excess laundry (other than that used on last night and day of departure), will be deducted from your deposit. The deposit will be returned within two weeks of departure.

Laundry Room - Facility is located behind the office. Hours are 8:00 AM to 8:00 PM, and closed on Saturdays for housekeeping use, except when posted otherwise. Do not leave washers and dryers unattended. Remove clothing when finished and remove lint from dryer filter. Coin changer and soap machine is available in the laundry room.

Recreation Room – The use of this facility by registered guests is available by reservation only on a first-come, first-serve basis.  Reservations may be made at the office.   You are responsible for cleanup and trash removal.

Internet Access – Smuggler’s Cove is pleased to offer free wireless internet access to our guests.  The wireless internet access password is included in the check-in information sheet.  The wireless network key is WPA, WEP is not supported.  You must be familiar with your device and know how to set it up for wireless access.  If you experience difficulty connecting, please contact your wireless device’s technical support.  Technical support from our staff is not available.

Mail - Outgoing mailbox is located outside to the right of the office entrance door.  Mail is picked up between 9 – 11AM.  Incoming - Mailboxes are located on the outside office wall facing “B” building.  The small key on the unit key ring will open your unit’s mailbox.  A notice will be placed in your box for oversized articles and they may be picked up from the office lobby.

Shuffleboard/Horseshoe Courts - Equipment is located under the B Building, near the maintenance shop.

Grills - Gas grills are located under the tiki hut. See posted instructions on usage directions.

Hurricane/Storm Instructions - If there is an impending storm or hurricane “watch" the property will be secured: i.e., chairs, lounges, trash cans, hurricane shutters, etc.  If there is a hurricane "warning" all power and water will be shut off at the main stations, all occupants will be asked to vacate the property, and elevators will be shut down and stationed on the third floor.  In case of a mandatory evacuation order by the Town of Fort Myers Beach, refund of unused rent will be mailed to you as soon as possible, but not upon departure.

Winter Reservations – January – March long-term guests (minimum twelve-week reservation) are guaranteed the same unit for the same time period next year.  However, if a reservation is not scheduled for next year prior to departure, the unit will be available on a first come first serve basis.  Reservations for less than twelve weeks are based on availability.

Termination - Occupancy will be terminated without refund for activity detrimental to the unit or facility or violation of the rules and regulations written herein or posted on the premises.

Furnishings/Equipment – Each condo is privately owned and has been made available for rental through the owner. We appreciate you caring for the home as it was your own. Since each unit is owned separately, please do not remove anything from one unit and take it to another. It has been furnished, decorated, and equipped (including linens) to satisfy the particular taste and desires of the owner.  Locked closets are used by the owner for their personal items and are not included in this rental. Please do not dispose of paper towels, diapers, sanitary napkins or related objects in the toilets. We are connected to a master septic system, which will not accept such items. 

Smuggler’s Cove Property – No littering.  Do not hang items on walkway railings or store personal items on window sills, walkways or stairwells. 

Smoking – All of our rental units are non-smoking.  Failure to follow this rule will result in forfeiture of security deposit.  Smoking is permitted outdoors.  Please dispose of cigarette butts in receptacles located throughout the property.

 Repairs - We cannot guarantee heat, A/C, appliances or like equipment. NO REFUND will be made upon their failure; however, every effort will be made to make repairs as soon as possible to provide for your comfort. This also applies to wireless internet access, pool, grills, elevators, etc.

Entry into Rental Unit - Entry into rental unit may be necessary from time to time by authorized personnel. Every effort will be made to minimize these entries connected with repair, care and maintenance of the property.

Deposits and Rents - Deposits and rents are deposited into an insured escrow account to the credit of Smuggler's Cove Condominium Association, Inc.

Pets – Smuggler’s Cove has a no-pet policy for renters and guests.    

Parking Lot – Guest vehicles must display a valid parking permit on rear view mirror.  Vehicles without a valid parking permit will be towed at owner's expense. Under-building parking is reserved for occupants of assigned units.  No Recreational Vehicles, Buses, Boats, Trailers, Jet Ski’s, Skateboards or Rollerblades permitted.

Lost and Found - Shipping fees plus a $25.00 service charge will be charged for packaging and returning items left behind.

Telephones – No charge for local calls.  A credit card must be used in order to place a long distance call.

SMUGGLER’S COVE IS NOT RESPONSIBLE FOR THEFT OR LOSS